A CRITICAL ANALYSIS ON THE IMPACT OF SOCIAL MEDIA PLATFORMS CONTENT ODERATION POLICIES ON FREEDOM OF SPEECH WITH SPECIAL REFERENCE TO CHENNAI

AUTHORS – LISA.S & HANUSHKA SRINIVASAN .S, STUDENTS AT SAVEETHA SCHOOL OF LAW, SAVEETHA INSTITUTE OF MEDICAL AND TECHNICAL SCIENCES (SIMATS) CHENNAI-77

BEST CITATION – LISA.S & HANUSHKA SRINIVASAN .S, A CRITICAL ANALYSIS ON THE IMPACT OF SOCIAL MEDIA PLATFORMS CONTENT ODERATION POLICIES ON FREEDOM OF SPEECH WITH SPECIAL REFERENCE TO CHENNAI, INDIAN JOURNAL OF LEGAL REVIEW (IJLR), 4 (2) OF 2024, PG. 660-675, APIS – 3920 – 0001 & ISSN – 2583-2344.

ABSTRACT

The impact of social media content moderation policies on freedom of speech is a critical area of inquiry in the digital age. This research delves into the complex dynamics between social media platforms’ content moderation strategies and individuals’ right to free speech, with a focus on the Chennai context. Social media platforms operate as both private enterprises and public squares, leading to a delicate balance between regulation and censorship. Content moderation policies, addressing issues like hate speech and misinformation, often face criticism for potential censorship and inconsistent enforcement. Moreover, they can create a chilling effect, where individuals self-censor to avoid repercussions. The study employs empirical research with 221 participants using convenient sampling, analysing variables such as age, gender, education, occupation, and residential area. Results indicate diverse perspectives, with respondents valuing freedom of speech but also recognizing the need for moderation to combat misinformation and ensure a safe online environment. However, limitations include the small sample size and one-time nature of the study. Recommendations include greater transparency, consistency, and user engagement in content moderation practices to navigate the complexities of balancing regulation and freedom of speech on social media platforms effectively. Overall, while content moderation is necessary, the study suggests the need for nuanced approaches to avoid stifling legitimate expression while curbing harmful content effectively.

KEYWORDS: Content moderation, Free speech, Social Media, Impact, Pros and Cons.